| Organizational structure: |
As a small and developing organisation, GLOWA has opted for a simple organisational structure. This simple structure is also underpinned by the organisation’s ethos and objectives. It allows for, and enhances governance, management, service delivery, overall functioning and performance of the organisation. The organisation has a three tier structure. Firstly, a Board of Directors (Trustees). This is followed by the senior Management Team (Program Director, Finance Officer and Organisational development officer). The Program Officers strategically, are part of the senior management. Lastly, the administrative team staff (Project Coordinators, Field Facilitators, Administrators, and other temporary staff including volunteers). GLOWA does not consider itself a ‘hierarchical’ organisation. At GLOWA, ‘all are equal and everyone matters’ and this is reflected in the organisation’s systems and processes, formal and informal. The Board of Directors (BOD) is the governing authority of GLOWA charged with the task of overseeing the general administration and providing strategic leadership and direction to the organisation. The Board oversees the organisation’s effectiveness, management and sustainability. Appointment to the board is through a due process (advertisement of vacancies, application, interview and selection) led by the executive director in consultation with other senior management. Appointees sign up to a board governance code of practice and should serve a minimum of 3 years unless otherwise. Board members are responsible for electing the "Chair" who will lead Boardroom processes. Diversity and equal opportunities are core values and principles of GLOWA, as such, are reflected in the Board’s composition and practice. Beneath the board of directors, are the senior management. Directly answerable to the board, they are responsible for the day-to-day business of the organisation including; policies, strategies, finances, recruitment and supervision, partnerships, development, programs, etc. Alongside the senior management team are the program officers. They are primarily responsible for developing and administering programs and projects as well as other office/field related processes. They maintain direct contact with services and ‘service users’ on the ground. As such, they provide the vital link between the frontline services/activities and senior management. The program officers oversee the development and co-ordination of GLOWA’s programs as well as supervise the sub-projects and project co-ordinators who in turn supervise the field facilitators etc. Finally, there is administrative/auxiliary staff including; administrator, volunteer coordinator, security/caretaker/cleaner and driver. In addition to these governance structures are policies and systems including; monitoring, information, risks and complaints management. |
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